Feature Requests

Be able to pull in content from Confluence on specific pages

Customizable chat icon please, as all market players have. With ability to upload own for paid customers.

Mike you were looking into enabling HTTP Hyperlinks to be available in Bot answers. How is that coming? It seem pretty straight forward as this is a Web-based BOT. Thanks

If the UP/Down votes are displayed at the end of each answer, we will have a very rich log and will help us review only the answers that were not satisfactory.

Offer a solution to escalate to a human and then if you can't offer a website cobrowse integration.

Manageable theme of whole chat window. At least for paid customers.

It would be great to be able to train with a site map so each page doesn't have to be individually submitted.

I would like to be able to clone the bot and its KB in one click. Thus, it would be possible to test with different models and configuration variations without having to recreate the entire KB.

Be able to add snippets and query the bot programmatically

As the list of Snippets Grows if you want to tweak a snippet (based on Debugging for example) it becomes very hard to find relevant snippets to edit